PROPERTY MANAGEMENT SERVICE

物业管理服务

       Sino-Ocean Service seeks to foster a healthy good life with its services in fulfillment of people’s desire for ideal living on the basis of its normative and comprehensive property management system in persistent adherence to the service philosophy of “Being Understanding and Innovative”. This is achieved fundamentally through the delivery of property service via its service platform aided by smart technology.

Housekeeping Service

To our customers, we are helpful assistants who are familiar with all owners of properties managed by us. We maintain a standalone file for every individual household and know information on the surrounding areas by heart. Owners can contact at any time their 37.2℃ dedicated housekeepers, who stand ready to help and provide a wide range of services.

Security Service

Our rigorously trained security management team ensures safety of the residential complexes by providing all-round safety protection at all times on the back of “security protection using intelligent equipment, intensive protection of premises and personalized protection of residents” with the aid of a community security system upgraded with intelligent features.

Environmental Service

Based upon the “therapeutic plantation” regime for the health of human residential space developed by Sino-Ocean Group, which is suitable for all hours, ages and space types, Sino-Ocean Service carries out target-specific maintenance and procures the therapeutic effects of Nature through the things that one see, smell, taste, hear and touch, in a bid to create a healthy residential environment with multiple levels of protection. We also foster a cozy ambience for the community by installing path lights and festive decoration.

Engineering Service

Our engineering management regime is characterized by the integrated operation of five aspects of our tasks: “standardization of patrolling, inspection and maintenance of public areas, intelligent applications for equipment maintenance, regulation of interior maintenance, digitalization of energy management and systematic handling of outstanding problems”. Reasonable and professional maintenance plans catering to different ancillary facilities and equipment in the residential complexes are formulated to ensure normal use of such facilities and equipment by customers at ease and energize the community by providing full-cycle maintenance.

Full range of premium services

Sino-Ocean Service is integrated into the community living services sector based on four major foundations of property and customer services, engineering, security and environment. Being customer-oriented, we address the needs of our customers in a holistic manner from the three aspects of “all age health”, “caring presence” and “on watch 24/7”, with a view to continuously satisfy the people's pursuit of an ideal life, and build a healthy and harmonious life with our services.

PROPERTY MANAGEMENT

物业管理服务

Sino-Ocean Service seeks to foster a healthy good life with its services in fulfillment of people’s desire for ideal living on the basis of its normative and comprehensive property management system in persistent adherence to the service philosophy of “Being Understanding and Innovative”. This is achieved fundamentally through the delivery of property service via its service platform aided by smart technology.

Full range of premium services

Sino-Ocean Service is integrated into the community living services sector based on four major foundations of property and customer services, engineering, security and environment. Being customer-oriented, we address the needs of our customers in a holistic manner from the three aspects of “all age health”, “caring presence” and “on watch 24/7”, with a view to continuously satisfy the people's pursuit of an ideal life, and build a healthy and harmonious life with our services.

「All-age Health」

As a company committed to the “building of health”, Sino-Ocean Group pioneered in the systematic creation of residential properties conducive to health and harmony in 2015. Inheriting the brand philosophy of “mutual growth and building health, Sino-Ocean Service has continued to optimise the physical environment for health, as it endeavours to foster a community environment filled with the ambience of comfort and promote the community and neighbourhood culture, with a view to building a harmonious and healthy community guided by health ideas.

「A caring presence」

Swift response to customers’ requests focused on personal needs; with meticulous attention to details in services, what we provide are not just professional and attentive services, but also convenient daily services, such that customers can enjoy a life of leisure and ease free from worries for daily trivialities.

「On Watch 24/7」

We seek not just to ensure safety, but to create an all-encompassing safety regime that fulfils residents’ needs for safety and security in the broadest sense, offering comprehensive protection for the community, personal safety and private information to set minds at ease.